How Securus Technologies Changed How Officers Work in Prison

My job as a corrections officer is extremely dangerous, but I would never want to be doing anything else. I look forward to showing up to work each day because I know I am making a difference, and despite the respect I give to every inmate in our facility, they often lash out at authority and have hurt many of my fellow officers in the past.


One of the ways we have tightened up security at the jail is having Securus Technologies install a new inmate telephone call monitoring system that allows us to see things in a whole new light. The company is based in Texas, has one thousand employees, and the CEO says the entire team is all on board to making this world a safer place for all to live.


In the old days before computers ruled the world, me and my team of officers would have to listen to inmates making calls and try to decipher what it was they were talking about. Today, the LBS software can do the work of my whole team, and instantly detect chatter that then alerts us to take action. If the inmates are talking about using drugs in their cells after lights out, we can take action fast and eliminate the contraband and punish the inmate.


Once my team learned how the LBS software working, it allowed us to utilize this resource to address the calls the inmates were making while we were now able to put a stronger force in places that needed immediate attention. We can split the team up so they are in the visitor center making sure nothing changes hands between inmate and guest, while we also are doing surprise cell inspections at the same time.


Securus Technologies has been key in reducing violent episodes inside our jail this year.


Securus welcomes Rick Smith as new CEO, seeks to attain better future

Securus Technologies’ Board of Directors installed Rick Smith as its new CEO on June 23, 2008. The turnover of leadership was led by Richard Falcone who was then the company’s chairman and CEO.

In 2004, Securus was formed with the merger of T-Netix and Evercom. These leading firms in corrections market industry during that time gave the company prestige and a good reputation in the industry.

Five years later, the company bought the Syscon Justice Systems, which was a brand leader in the offender management systems.

Rick Smith is known to possess highly competitive industry background, set of excellent skills, breadth of international experience and track record as he leads Securus.  In his career for more than nine years, he has led as CEO of Eschelon Telecom, Inc. During that time, he was responsible for increasing the firm’s revenue from about $30 to $350 million and increased the EBITDA to about $80 million or a CAGR of 48%. This achieved Eschelon’s successful IPO in 2005.

Also, he has a high educational attainment. He has an associate degree and bachelor’s degree in electrical engineering from the Rochester Institute of Technology and the State University of New York at Buffalo, respectively. He has a master’s degree in mathematics from the State University of New York at Brockport. He also holds an MBA from the University of Rochester’s Simon School.

Securus Technologies has since then provided excellent services to its clients by focusing on innovative initiatives that are continuously being undertaken in all key areas. These new developments have resulted to making the company its leading status as a technology company in the industry. Under Rick Smith’s management, it is undoubtedly a great choice to continue the firm’s legacy to stay focused and drive the company to its full potential. This will help in achieving the company’s ultimate goal and that is to be an undisputed industry leader.

Know more:

With its main office in Dallas, Texas, Securus Technologies has over 3,450 public safety, law enforcement and corrections agencies and over a million inmates across North America. The company takes pride in serving and providing emergency response, incident management, public information, investigation, biometric analysis, communication, information management, inmate self-service and monitoring products and services to make our world a safer place to live. Securus focuses on connecting what matters. Check this article at to know more about Rick Smith.

Securus Technologies Wants The Public To Know What They Do

When Securus Technologies is proud of what they do, they tell the public. In an article that they published they detailed how they assist in solving crimes, and also in the prevention of them. They list comments from different correction facilities officials that say what they think of the work that Securus Technologies does for them. This gives the public the ability to understand the need for this type of technology.


In an effort to give even more information to the people, Securus Technologies has also invited people and investors to see what they do. This they can do when they visit their center in their headquarters. This is located in TX. The presentation will show the technologies that they are creating on a weekly basis that can be used to prevent and solve crimes of all kinds. This information allows the public to have the confidence that they need in a company of the magnitude of Securus Technologies.


They are known all over the country and world, and they are sought after on a regular basis. They use technology to assist in solving and preventing crimes, and to make the world a safer place to live. Since they create new ways to do this every week, they are amazing at what they can do. There are many ways that they assist, and the government is always contracting with them to help in their correction facilities. Securus Technologies deals with over 1,200,000 prisoners every year, and they utilize such techniques as video, incident reports, public information and more to solve crimes. They are constantly coming up with even more, innovative ways to keep the people safe.